Asan Aç

1. Name of the service
2. Service ID
3. Classification of services
  • Services in the fields of labor pensions and social benefits
4. Name of the structural unit performing the service
  • "DOST" center
  • Regional "DOST" center
  • "DOST" branch
5. Legal basis of the service
6. Forms of incoming inquiries on the service
  • Personally
  • Through representative as a trustee
  • Through self-service (electronic systems)
  • Through mail
7. Communication channel used for the service
  • "DOST" centers
  • Call Center
  • Electronic systems
8 Service response forms
  • Personally
  • Through a legal representative
  • Through Call Center
  • In proactive way
  • Through self-service (electronic systems)
  • Through mail
9. Reasons for refusal as a result of the service
  • Incompleteness of documents
  • No legal basis
10. Service users
  • Population: Azerbaijan citizens
  • Population: Foreigners (with the right of permanent residence)
  • Population: Stateless persons (with the right of permanent residence)
11. The structural unit of the Ministry providing the implementation of the service
  • SSPF
12. Total length of service
  • day
13. Length of service
10
14. Length of service (front office)
  • day
15. Length of service (front office)
2
16. Length of service (back office)
  • day
17. Length of service (front office)
8
18. Standard length of service by DOST operator (in minutes)
10
19. Service fee
  • Free
20. Place of service
  • "DOST" center
  • Regional "DOST" center
  • "DOST" branch
21. Documents required for the provision of the service
23. Service Steps Guide (DOST model)
24. Information systems used in the service (resources and information)
  • e-sosial.az
  • CEİS (Centralized Electronic Information System)
25. Subsystems (resources and information) included in MEIS (Central Electronic Information System)information system structure
  • "Document circulation" AS (ESDAS)
  • "Social payments" AS
  • "Employment" AS
  • "Sanatorium Resort" AS
26.
  • Full
27.
  • Full

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