DOST Agency was awarded the European Social Services Award

DOST Agency has won the "European Social Services Award - 2021" competition of the European Social Network.

DOST Agency was awarded the European Social Services Award for the application of the smart model in social services in the "Technology Tools" category. The DOST Volunteer team was shortlisted for the European Social Services Award in the "Outstanding team" category.

The winners of the award were determined by the votes of the jury on the basis of the results of public voting. The DOST Agency, with more than 20,000 votes, received about 17,000 votes from European member states.

DOST Agency is the only non-EU state body of the Council of the European Social Network, as well as the only CIS representative that is an active participant in the network's events and discussions.

DOST Agency was established on August 9, 2018 by the Decree of President Ilham Aliyev. The DOST concept, initiated by First Vice President Mehriban Aliyeva, ensures that 154 public social services are provided through a "single window", in an efficient, transparent and citizen-friendly manner. Currently, there are 5 DOST centers, and in the past more than 800,000 citizens have benefited from DOST services. The level of citizen satisfaction with these services is over 98 percent.

It should be noted that DOST Agency was also included in the list of finalists of the European Social Services Award in 2020. In February of this year, DOST Agency was awarded an honorary diploma of the International Association of Pension and Social Funds for advanced innovations in the field of social security and citizen satisfaction, the application of digital technologies, as well as operational methods in providing public services.