Asan Aç

About the conference

For the first time in Azerbaijan, on the initiative of the Agency for Sustainable and Operative Social Provision (DOST Agency), an international conference - “DOST 2023: A Single Platform for Providing Flexible, Innovative and Sustainable Services” - dedicated to the 5th anniversary of the establishment of the Agency, as well as to the 100th anniversary of the national leader of Azerbaijan, former President Heydar Aliyev, will be held to exchange the experience gained over the years of activity of the Agency, and the uniqueness of the DOST model. The conference will take place in Baku city on 7-8 September 2023.

The conference will bring together local and international experts to assess prospects for rapid growth in social services and identify future development opportunities through the application of innovative approaches and modern technologies.

The event will continue with presentations on various topics, panel discussions and speeches of local and international experts and will consist of two plenary and three parallel sessions.

The purpose of the conference

Formulate global goals, define trends, and bring together existing practices on a single platform;

Increase the level of recognition of the DOST concept on a local and international level;

Benefit from positive and negative experiences;

Highlight/celebrate successful projects and activities of the DOST Agency

Inform the public about DOST services

The place of the conference

Recommended hotel for stay






Foreign guests


Local guests


International organizations located in Baku


No, participation is free.

The conference will last 2 days

The target group of the conference includes people working in various state institutions, private sector organizations, international organizations, and diplomatic missions, as well as those studying and working in higher education institutions.

A total of 200 people are expected to participate in the conference.

Since the number of participants in the conference is limited, an invitation will be sent by e-mail to those who have successfully passed the selection procedure after filling out the registration forum. Only those who confirm the invitation sent by e-mail will be eligible to participate.

It is important to have an identity document.


7 September 2023
09:00 – 10:00 Registration of participants
10:00 – 11:00 Opening ceremony
Greeting of participants of conference by the Minister of Labour and Social Protection of Population of the Republic of Azerbaijan Mr. Sahil Babayev and opening speeches of honored guests

11:00 – 11:30 Coffee break
11:30 − 13:00 Plenary meeting 1: Management models in the concept of a single platform
13:00 − 14:00 Lunch
14:00 - 15:30 Plenary meeting 2: Coordination and communication in the concept of a single platform
15:30 − 16:00 Coffee break
17:30 - 18:00 Acquaintance of the participants with the next day's program
8 September 2023
10:00 - 11:30 Panel discussion 1: Integration of services into a single platform concept and provision of accessibility

Panel discussion 2: Assessment tools in service quality assurance

Panel discussion 3: HR policy as an important tool for the organizational development of a single platform
11:30 − 12:00 Coffee Break
12:00 - 12:30 Rewarding
12:30 - 13:00 Closing Ceremony



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