2. Service ID
09-01-00-00
3. Classification of services
- Services provided in the field of social services
4. Name of the structural unit performing the service
- "DOST" center
- Regional "DOST" center
- "DOST" branch
5. Legal basis of the service
6. Forms of incoming inquiries on the service
- Personally
- Through representative as a trustee
- Through self-service (electronic systems)
- Through mail
7. Communication channel used for the service
- "DOST" centers
- Call Center
- Electronic systems
8 Service response forms
- Personally
- Through a legal representative
- Through Call Center
- Through self-service (electronic systems)
- Through mail
9. Reasons for refusal as a result of the service
- Incompleteness of documents
- No legal basis
10. Service users
- Population: Azerbaijan citizens
- Population: Foreigners (with the right of permanent residence)
- Population: Stateless persons (with the right of permanent residence)
11. The structural unit of the Ministry providing the implementation of the service
12. Total length of service
14. Length of service (front office)
15. Length of service (front office)
2
16. Length of service (back office)
17. Length of service (front office)
8
18. Standard length of service by DOST operator (in minutes)
15
20. Place of service
- "DOST" center
- Regional "DOST" center
- "DOST" branch
21. Documents required for the provision of the service
22. Service Steps Guide (DOST model)
23. Information systems used in the service (resources and information)
- e-sosial.az
- CEİS (Centralized Electronic Information System)
24. Subsystems (resources and information) included in MEIS (Central Electronic Information System) information system structure
- "Document circulation" (ESDAS) subsystem
- "Reception of citizens" subsystem
25. The degree of electronicization of the service
26. The degree of automation of the service
