DOST Inclusive Development and Creativity Center receives ISO certifications in 4 Areas

The DOST Inclusive Development and Creativity Center under the Ministry of Labor and Social Protection of the Population has received ISO certifications in four areas:

* ISO 9001:2015 (“Quality Management System”);
* ISO 10002:2018 (“Customer Satisfaction and Complaints Management System”);
* ISO 45001:2018 (“Occupational Health and Safety Management System”);
* ISO 20121:2024 (“Sustainable Event Management System”).

The Center successfully completed all stages of the certification process for each ISO standard. The Center’s activities in the relevant areas have been confirmed to comply with the requirements of international standards.

Aligning the Center’s operations with ISO standards contributes to improving the quality of services and management processes. It also helps enhance citizen satisfaction with the services provided, create a healthy, safe and inclusive working environment, and ensure sustainable development.