Charter of the Agency for Sustainable and Operative Social Provision
Approved by the Decree № 387 of the President of the Azerbaijan Republic
dated December 10, 2018
2.2.3-1. ensure the execution of duties arising from this Charter in the field of adoption;
The Agency`s reorganization and liquidation shall be carried out by the President of the Azerbaijan Republic.
List of services provided by “DOST” Centers
Row # |
Name of Services |
1 |
2 |
1. |
Issue certificates on the activities of the Ministry of Labor and Social Protection of Population |
2. |
Services provided to employers and employees in the field of labor relations |
2.1. |
Register the employment contract notice and inform the employer and employees accordingly |
2.2. |
Issue certificate confirming the compliance of new or restructured enterprises, facilities, and production facilities with the OHSE requirements |
2.3. |
Provide guidance to employers and employees on the application of labor legislation |
2.4. |
Approve reorganization or liquidation of OHSE services by enterprises and organizations |
2.5. |
Organize training courses on labor and social legislation |
3. |
Services provided to disabled and physically challenged people |
3.1. |
Assessment the degree of disability, as well as defining physical challenges of children up to the age 18 |
3.2. |
Provide persons with disabilities and physically challenged people with special purpose vehicles: |
3.2.1. |
Issue medical assessment report to provide persons with disabilities and physically challenged people with special purpose vehicles |
3.2.2. |
Queue for medical assistance to provide people with disabilities with a special purpose car or motor vehicle |
3.3. |
Confirm that the death of people with disabilities resulted from occupational accidents and diseases |
3.4. |
Provide rehabilitation facilities for physically challenged persons and children with disabilities up to the age of 18 |
3.5. |
Issue of medical referrals to rehabilitation centers for persons with disabilities under the Ministry of Labor and Social Protection of Population |
3.6. |
Admit applications for the provision of social and pedagogical services |
3.7. |
Develop individual rehabilitation and abilitation program |
3.8. |
Provide social-psychological services |
3.9. |
Provide people with disabilities with the employment guarantee |
3.10. |
additional insurance indemnity paid to the insured people that lost their ability to work as a result of an occupational accident or disease |
4. |
Provision of services in the field of employment |
4.1. |
Receive official information on the number of employees and staff to be laid off during restructuring |
4.2. |
Provide employment services through the labor exchange |
4.3. |
Organize job fairs |
4.4. |
Issue certificates on citizen engagement in paid public activities |
4.5. |
registration and deregistration of citizens as job seekers and unemployed |
4.6. |
Assign unemployment insurance allowance |
4.7. |
Assign scholarships for unemployed people involved in vocational training |
4.8. |
Ensure the referral of unemployed people to fill in appropriate vacancies and receiving the employer's feedback on whether the vacancies were filled |
4.9. |
Develop individual employment program |
4.10. |
Provide support as part of the self-employment program (advice, information, training, and preparation of business plan) |
4.11. |
Organize vocational courses, issue referrals on engagement of job seekers and unemployed in vocational preparations |
4.12. |
Provide career guidance |
4.13. |
partial financing of social worker job salaries |
4.14. |
Provide citizens with jobs on a quota basis |
4.15. |
Provide information on vacancies to job seekers and unemployed people |
5. |
Services provided in the field of labor pensions and social benefits |
5.1. |
provision of labor pensions, including: |
5.1.1. |
retirement pension, including: |
1. |
the general old-age pension |
2. |
preferential pension |
3. |
women that gave birth to 5 or more children and raised them to the age of 8 |
4. |
women that brought up a child with disabilities to the age of 8 |
5. |
men that have raised 5 or more children to the age of 8 as single fathers |
5.1.2. |
the loss of the head of the family |
5.1.3. |
disability |
5.1.4. |
Imprisoned citizens |
5.1.5. |
transfer from one type of labor pension to another |
5.1.6. |
restoration or recalculation of previously assigned labor pensions |
5.1.7. |
military servicemen and special ranks |
5.1.8. |
civil servants and other categories of persons |
5.1.9. |
citizens of the Azerbaijan Republic living abroad |
5.1.10. |
labor pensions paid to persons that moved abroad |
5.1.11. |
pension assigned under international agreements |
5.1.12. |
transfer of additional funds payable to the insured persons to a special account following the Law of the Azerbaijan Republic “On Labor Pensions” |
5.2. |
provision of social benefits (allowances), including: |
5.2.1. |
provision of lump-sum benefits, including: |
1. |
due to the birth of a child |
2. |
for burial |
3. |
for the annual treatment of victims of radiation accidents |
4. |
persons in need of medical and social assistance after the release from penitentiary institutions |
5.2.2. |
Provision of monthly benefits, including: |
1. |
lifetime benefits for civil servants |
2. |
low-income families with children under one year of age |
3. |
women with more than five children |
4. |
guardians (custodians) of orphans and children deprived from parental care |
5. |
children with disabilities up to the age of 18 |
6. |
care for a child under the age of three |
7. |
wife (husband) or dependent child of the deceased former President of the Azerbaijan Republic |
8. |
Due to old age, including: |
8.1. |
57-year-old women that gave birth to 3 or more children and raised them to the age of 8, or brought up a child with disabilities to the age of 8 |
8.2. |
single fathers over 62 years of age that have raised 3 or more children, or a child with disabilities, to the age of 8 after the death of their wives or their deprivation of the right to maternity without remarriage |
9. |
Due to disability, including: |
9.1. |
common illness, sickness developed during military service, work-related injury, occupational disease, disability ensued from military operations and mitigation of the accident at the Chernobyl NPP |
9.2. |
disability arising from the protection of the territorial integrity, independence, and constitutional order of the Azerbaijan Republic as well as ensuant on the events of January 20, 1990 |
9.3. |
disability ensuing from military service or military rescue operations at the Chernobyl NPP |
9-1. |
Services in the field of adoption |
9-1.1. |
Receiving applications related to adoption |
9-1.2. |
Advice and information services in the field of adoption |
10. |
Loss of the head of the family, including: |
10.1. |
a deceased person's child over 18 years of age diagnosed with defined disabilities when they were under the age of 18 |
10.2. |
an unemployed person caring for the deceased person's children under the age of 8 |
10.3. |
a deceased person's child |
11. |
Utilities, transport, and other services for certain categories of persons, including: |
11.1. |
|
11.2. |
|
11.3. |
|
11.4. |
|
11.5. |
|
11.6. |
each family member of martyr |
11.7. |
children that lost their parents or deprived from parental care |
12. |
allowance for children of certain categories of persons under 16 years of age (as well as full-time students of general education institutions under 18 years of age), including: |
12.1. |
children of conscripts |
12.2. |
children of the disabled veterans and persons with disabilities ensuing from the events of January 20, 1990 |
|
|
12.3. |
children of persons with 1st or 2nd category disability or children of persons that died as a result of the Chernobyl accident as well as children of the participants of the Chernobyl disaster response efforts registered by outpatient clinics |
|
|
12.4. |
children of martyr |
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5.2.3. |
temporary loss of ability to work |
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5.2.4. |
pregnancy and childbirth |
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5.2.5. |
as a substitution for a monthly salary paid to an employee of a state-owned privatized or privately managed enterprise whose health has deteriorated as a result of an industrial accident or occupational disease, or to the family members and other dependents of an employee deceased as a result of the foregoing accidents or diseases; |
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6. |
Provision of the targeted state social allowance |
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7. |
Provision of the stipend of the President of the Azerbaijan Republic, including the following: |
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7.1. |
persons awarded the title National Hero of Azerbaijan |
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7.2. |
families of the martyrs of the January 20 tragedy |
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7.3. |
families of martyr |
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7.4. |
personal pension assigned by the President of the Azerbaijan Republic |
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7.5. |
due to the "People's..." and "Honored..." honorary titles |
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7.6. |
People with disabilities due to war, including: |
||
7.6.1. |
disability arising from the protection of the territorial integrity of the Azerbaijan Republic |
||
7.6.2. |
People with disability ensuing from military service (duties of service) |
||
7.6.3. |
disabled veterans of the Great Patriotic War |
||
7.6.4. |
disability ensuing from military service at the Chernobyl nuclear power plant |
||
7.7. |
persons with disabilities ensuing from the events of January 20, 1990 |
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7.8. |
Veterans of the 1941-1945 Great Patriotic War, persons that worked at Leningrad enterprises, departments, and organizations during the siege of the city (World War II) and awarded the medal "For the Defense of Leningrad" as well as those awarded the badge "Resident of Besieged Leningrad" |
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7.9. |
persons with 1st or 2nd category disability receiving a social allowance for reasons of common illness, sickness developed during military service, work-related injury, occupational disease, disability ensued from military operations and mitigation of the accident at the Chernobyl NPP |
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7.10. |
families (parents or widows) of servicemen known to have performed their international duty as part of the Soviet troops in Afghanistan that died, went missing and declared legally dead by a court |
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8. |
Individual registration and deregistration of the insured persons |
||
8.1. |
individual registration and deregistration of insured people |
||
8.2. |
issuance, replacement, and provision of a duplicate of the social insurance certificate |
||
8.3. |
providing the insured people with information on their account |
||
8.4. |
explanation of the rules for the provision of information on the insured persons' account upon their request |
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9. |
Provision of services in the social service |
||
9.1. |
provision of temporary shelter to homeless people |
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9.2. |
admission of young people with disabilities to vocational rehabilitation centers |
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9.3. |
ensuring social rehabilitation and social protection of the victims of domestic violence |
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9.4. |
admission of neglected, lonely, and socially vulnerable minors to social service institutions |
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9.5. |
ensuring social rehabilitation of the victims of human trafficking |
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9.6. |
provision of social legal services |
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9.7. |
provision of privileged persons with vouchers for sanatorium-resort facilities |
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9.8. |
admission of children with disabilities not involved in the education process to social service institutions |
9.9. |
admission to social service institutions of ill persons (families) or people incapable of self-care and having no able-bodied relatives or legal representatives to provide help |
9.10. |
admission to social service institutions of persons (families) unable to take care of themselves due to old age and having no able-bodied relatives or legal representatives to provide help |
9.11. |
provision of state children's institutions’ graduates deprived of parental care with housing through the social institution 'Graduate House' |
9.12. |
admission of visually impaired minors to rehabilitation centers for social rehabilitation and abilitation |
9.13. |
admission of persons released from penitentiary institutions to social adaptation centers |
9.14. |
admission of imprisoned persons to a rehabilitation center for inmates |
9.15. |
provision of social and household services |
9.16. |
issuance of the 'Labor Veteran' title and certificate |
10. |
Functional support services |
10.1. |
Banking services: |
10.1.1. |
opening current bank accounts |
10.1.2. |
acceptance of state duties and service fees |
10.2. |
acceptance of fines for administrative offenses |
10.3. |
Legal aid services, including: |
10.3.1. |
provision of oral and written advice, explanations, and references on legal issues |
10.3.2. |
providing legal assistance in filing lawsuits |
10.3.3. |
preparation of applications, complaints, and legal documents |
10.4. |
services related to the translation of all types of documents into/from the state language |
10.5. |
services provided through the official online information portal |
10.5.1. |
real-time queuing |
10.5.2. |
receiving and responding to citizens' appeals in real-time |
10.5.3. |
informing citizens regarding all services provided by “DOST” Centers |
10.5.4. |
ensuring issuing of electronic receipt and reply to appeals related to the Center services through the centralized electronic information system |
10.6. |
services provided through special terminals installed at “DOST” Centers |
10.6.1. |
payment for mobile communication and internet services |
10.6.2. |
payment for utilities |
10.6.3. |
making loan and insurance payments |
10.7. |
Insurance services: |
10.7.1. |
car insurance |
10.7.2. |
real estate insurance |
10.8. |
organization of notary service |
Regulation on the Provision of Services at “DOST” Centers
Approved by the Decree № 387 of
the President of the Azerbaijan Republic
dated December 10, 2018
© 2022 DOST - Agency for Sustainable and Operational Social Security