DOST branch begins operations in Neftchala

As part of the ongoing expansion of the DOST service network across the country by the Ministry of Labour and Social Protection of Population, a new DOST branch has commenced operations in the Neftchala district.

Minister of Labour and Social Protection of Population Anar Aliyev and Head of the Neftchala District Executive Authority Mirhasan Seyidov reviewed the facilities created at the branch and observed the process of receiving citizens and providing services.

Anar Aliyev emphasized that the establishment of DOST centers is one of the significant achievements of the social reforms implemented in recent years in accordance with the instructions of President Ilham Aliyev. He also highlighted the advantages of the DOST model, initiated by First Vice-President Mehriban Aliyeva, and noted its international recognition.

It was noted that under the DOST concept, public social services are delivered through a one-stop-shop model that is modern, efficient, transparent and focused on citizen satisfaction.

Located at 76 Heydar Aliyev Avenue, Neftchala, the branch building has been designed in a contemporary style incorporating modern and functional architectural elements. The two-storey building has a total area of 535 square metres.

The Neftchala DOST branch, staffed by 10 employees, is expected to serve up to 100 citizens per day on average.

The Minister instructed the branch to ensure high-quality service delivery in line with the DOST concept and to address citizens’ requests effectively while maintaining a high level of citizen satisfaction.

To date, 7 DOST Centers, 3 DOST branches and 3 DOST service points have been commissioned in Baku and the regions of the country.