A record number of citizens' appeals were registered in Baku DOST Centers 1 and 2. On February 1, 1,043 people applied to the Baku DOST Center No. 1. The number of citizens who applied to the Baku DOST Center No. 3 was 1236. Baku DOST Center No. 2 served 516 people. The total number of citizens who applied to all three DOST centers was 2,795.
Appeals, were mainly on social protection (62.72%), banking services (15.56%), disability (9.84%), employment (9.09%), issuance of certificates on the activities of the Ministry of Labor and Social Protection (1.93%), notary services (0.54% ) and labor relations (0.32%). Social protection services covered such areas as pensions, social benefits, social insurance and social services.
The level of satisfaction of citizens using the services was more than 97 percent.
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