The delegation led by the Minister of Labor and Social Protection of the Republic of Turkey Vedat Bilgi, who is on a visit to our country, got acquainted with the DOST Center No. 4 of the DOST Agency under the Ministry of Labor and Social Protection.
The delegation was informed about the DOST Agency and centers established by the Decree of President Ilham Aliyev dated August 9, 2018. It was noted that the DOST concept, initiated by First Vice President and President of the Heydar Aliyev Foundation Mehriban Aliyeva, created conditions for the provision of public social services through a "single window", fully transparent and efficient, based on the principle of citizen satisfaction.
In May 2019, the DOST Agency and then 5 DOST centers were opened. All districts of the capital, as well as Absheron district are covered by DOST services. At present, 155 services in the fields of social protection and social security, medical and social expertise and rehabilitation, social insurance, labor and employment are provided in the DOST centers through a "single window". To date, 554,000 citizens have benefited from DOST services. The level of citizens' satisfaction with services in 2021 is 98.2 percent.
The delegation was acquainted with the activities of the DOST Center, its service units, the process of providing services to the population, as well as the single coordination center at the center.
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