DOST - Agency for Sustainable and Operational Social Security

DOST centers reflect the
face of modern Azerbaijan

Ilham Aliyev

President of the Republic of Azerbaijan

132 services through a single windows

All the social security direction are
assembled at one unique place - DOST

The purpose of establishing of DOST
Agency is to provide citizens with
trasparent and operational service

Our attitude towards
people determines their
attitude towards us

Gain new skills and career
opportunities, feel useful again,
overcome obstacles and become DOST!

Call Center

Any question?

142

Call us

DOST services

Labor pensions and social benefits

Labor pension are assigned in 3 directions in DOST Centers: according to age, for disability, and for the loss of one parent.

Targeted state social assistance

Assessment, monitoring of the welfare of citizens applying for targeted state social assistance, control over the assignment, provision and payment of social assistance is also carried out by social agents of DOST Centers.

Disability

Applications for rehabilitation facilities for persons with disabilities, including prosthetic and orthopedic products, are also accepted at these centers.

Employment

Organization of job fairs in DOST centers, engaging citizens for paid public works, registration of citizens as unemployed and job seekers ...

Labor relations

Registration of the employment contract with the employer and employees in the area of labor relations and informing the employer and employees about it, checking compliance of new and newly established enterprises, production facilities with labor protection requirements

Assignment of the Presidential Grant

DOST centers assign presidential grant. Citizens can apply to DOST Centers for this service.

Social services

Provision of temporary shelter to persons without certain residence, admission of disabled youth to vocational and rehabilitation centers, organization of social rehabilitation and social protection of victims of domestic violence

Issue of references

Obtaining references in the areas of labor relations, employment, unemployment insurance, demographics and social protection, including pensions and social insurance

Registration of insured persons

Individual registration and deregistration of insured persons, issuance, replacement or duplication of a social insurance certificate

Adoption

Based on the approved work plan of the Ministry of Labor and Social Protection of the Population, it is planned to provide services for child adoption in DOST centers.

Functional supportive service

Functional supportive services such as banking services, reception of administrative penalties, legal support, translation and other services are also provided

Psychological support

DOST Centers provide psychological consulting services to citizens. The residents of Yasamal and Sabail districts can apply (with their ID) to the DOST Center # 1 for this service

News

7 january 2021, 23:32

Shamil Aliyev, operator of DOST Call Center 142, also returned to work after honorably completing his military service

The team he worked with welcomed Shamil with joy. Chairman of the Board of the Agency Farid Mammadov said he was proud of all the employees of the ...

7 january 2021, 15:40

Meetings of the employees of DOST centers with the families of martyrs and veterans of the Patriotic War continue

Employees of the Baku DOST Center No. 2 visited the family of Agaami Heybatov, who was killed in the Patriotic War. Deputy director of the Center Vasif ...

6 january 2021, 16:31

New Record at Baku DOST Center No. 2 and Baku DOST Center No. 3

On January 5, a record number of appeals were registered in Baku DOST Centers No. 2 and No. 3. During the day, the centers provided services to a total ...

6 january 2021, 14:40

Two more DOST employees who took part in the Great Patriotic War have returned

Employees of the Baku DOST Center No. 2 of the DOST Agency, Tural Shirinov and Orkhan Huseynov, who were shareholders of our victory in the Great ...

5 january 2021, 18:49

DOST employees who took part in the Great Patriotic War have returned

Chairman of the Board of the DOST Agency Farid Mammadov attended the welcoming ceremony of Tural Asgarov and Javid Jabbarli, employees of the Baku DOST ...

5 january 2021, 13:43

The meetings with the families of martyrs and veterans of the second Karabakh War continue

Employees of the Baku DOST Center No. 1 visited the family of Allahverdi Allahverdiyev, who was killed in the second Karabakh War. Director of the ...

All news

Statistics

Key indicators for study and monitoring of citizen satisfaction
Information for 31-12-2020

273281

Citizens appealed to the DOST centers

96.99%

Citizens were involved in monitoring at DOST centers

673374

Distribution of citizens involved in monitoring by sex

More details

Citizen review

Tarana Shirinova

We are very satisfied with DOST services. Modernity and transparency!

Sahib Saniyev

I was at your center today. I really liked your high and efficient service. I would like to thank everyone who contributed to the creation of the DOST project, especially your staff.

Ulker

It is the only social network that I get satisfied with. We can get prompt, detailed answers to all questions. Be always there, and be succesful. Good to have you!

Rəbiyyə Zərdabi

I was accepted at a very high level ... I saw a high level of service and courtesy. We were tired of waiting for hours, poor service, and inappropriate treatment. I liked it very much and I thank them for their quick service.